Terms and Conditions
Please read these Terms of Use carefully before using our website www.thefloraledition.store (“Site”).
By accessing this Site using the Services, you hereby agree:
(i) that you have read and agree to be legally bound by these Terms of Use (including our Security & Privacy Policy and
(ii) that you are the user of the Site and/or Services and are 18 years or above.
If you do not accept these Terms of Use, please leave the Site and/or discontinue use of the Services immediately.
The Floral Edition may at any time vary or amend these Terms of Use by posting the amended Terms of Use on the Site. Any use of the Site or Services after the amendment of these Terms of Use is deemed acceptance of the amended Terms of Use by you. If you do not agree to the amended Terms of Use, you have the right to stop using the Site and Services.
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1. Site and Services
1.1 The Site is owned and maintained by The Floral Edition
1.2 The Floral Edition operates an online flower store through the Site, which offers one or more of the following features and services (each a “Service” and collectively the “Services”), mainly for the browsing and purchasing of flower products:
1.2.1 access to a collection of information, products, services, data, text, listings, pricing, graphics, images, videos, audio files and other types of works;
1.2.2 search engines or tools;
1.2.3 blogs, message boards, communication tools;
1.2.4 email or message alerts; and
1.2.5 any other services, features, content or applications that A Better Florist may offer through the Site from time to time in our sole and absolute discretion.
1.3 The Floral Edition reserves the right to change, modify, suspend or discontinue the whole or any portion of the Services, Site at any time. We may also impose limits on certain features or restrict your access to parts or the entire Services or Site without notice or liability.
2. Orders
2.1.1 All orders made by you shall be deemed to be an offer made by you to purchase the selected product(s) and quantities set out in your order upon these Terms of Use. All orders shall be subject to acceptance by The Floral Edition Processing of payment for an order shall not in itself constitute acceptance of the order by The Floral Edition, provided that where an order for any product(s) is rejected or cancelled by The Floral Edition, any payment made for such order shall be reversed or refunded by The Floral Edition in accordance with our prevailing refund policy at such time.
2.1.2 All orders made by you are subject to stock availability. The Floral Edition reserves the right to cancel, amend or reject your order in whole or in part, at any time and without liability or compensation, where any product is out of stock, damaged or spoilt, or unavailable for any other reason.
2.2 Product Information, Pricing and Payment
2.2.1 The Floral Edition endeavours to provide you with accurate and up-to-date pricing, product and promotional information. However, errors may sometimes occur and we do not guarantee that the pricing, images or other product or promotional information provided will be error-free, updated or complete. You agree that The Floral Edition shall not be liable for any errors in the pricing and product or promotional information listed on our Site or through our Services. The price to be paid by you shall be based on our prevailing selling price at the time we receive your order, which may or may not be correctly reflected on the Site or through our Services.
2.3 Payment for all orders shall be made in Singapore dollars.
2.3.1 We accept payment for orders by MasterCard, Visa and Paypal only. Kindly note that Paypal currently accepts MasterCard, Visa, American Express and Discover cards, and the credit/debit cards and payment methods accepted by Paypal is subject to change.
2.3.2 By placing your order, you authorise us to transmit information or to obtain information about you from third parties from time to time and this may include verification checks involving your debit or credit card number or credit reports in order to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation, to protect you and us from fraud, and to enable us to arrange delivery of your order to your nominated delivery address.
3. Deliveries
3.1 Delivery slots are subject to availability.
3.2 Bulk orders may be subject to a different delivery cost and may require a longer delivery time to be fulfilled. “Bulk order” means an order for any product that comprises quantities of beyond 48 units, unless otherwise stated in writing by The Floral Edition. Please contact us at hello@thefloraledition.online to place a bulk order.
3.3 Please notify The Floral Edition immediately of any change to your delivery address, date or time of delivery, or contact number. Any changes in the delivery address or date or time of delivery after the submission of your order may incur an administrative charge.
3.4 If an order is cancelled, or if no one is at the delivery location to receive the order during the chosen delivery slot, The Floral Edition reserves the right to reschedule or cancel the delivery and charge you a re-delivery or cancellation fee.
4. Refund and return policies
7.1 As flowers are highly perishable items, there will be no returns acceptable. Returns will only be made if the product arrives in poor shape of form (more than 50% of flowers are wilted or dead)
5. SPECIFIC USE
5.1 By using this Website, you agree not to use this Website to send or post any unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane or violates any applicable law and you hereby INDEMNIFY the Website Owner against any loss, liability, damage or expense of whatever nature which the Website Owner may suffer which is caused by or attributable to, whether directly or indirectly, your use of the Website to send or post any such message or material.